⚡ Flash Deal Alert: Free delivery across Kenya for order values above KES 3,000!

Neema Household Store

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Enter your unique order number (e.g. ORD-000) below to review live transit updates across Neema Household Store.

Neema Household Store

Neema Household Store is Kenya's premier online multi-category store. We deliver high-quality household products, authentic organic spices, and trendy...

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Customer Care

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Payment Info

Lipa Na M-Pesa Options

Paybill: 522533

Account: 12345

Pay on Delivery also supported nationwide!

Store Contacts

+254 702795965
info@neemahousehold.co.ke
Neema Stores, Vipingo, Kenya

Safe Checkout

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Subtotal Items Value: KES 0

Tax & delivery fee calculated at the final checkout screen.

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Customer Care & Store Policies

Everything you need to know about shopping at Neema Household Store

How do I track my order status?

You can track your order at any time using our Live Tracker Portal by typing in your Order Number (e.g. ORD-1001), or by logging into your Registered Customer Account under Purchase History.

How do Promo Coupons work?

Promo coupons are exclusively available to registered customers! Log in to your account, visit the Promo Coupons tab, copy your desired code, and paste it during checkout to claim your discount.

What payment methods are supported?

We support automated Lipa Na M-Pesa STK push payments directly to your mobile phone, as well as Cash / M-Pesa on Delivery across major Kenyan towns.

Are your products authentic?

Yes! All items listed on Neema Household Store are 100% authentic, sourced directly from verified authorized brand sellers and manufacturers.

3-Day Return Policy

We accept returns within 3 days of delivery for defective or unused items in their original packaging. Please contact our support team at returns@neemahousehold.co.ke to initiate a return.

By using Neema Household Store, you agree to our terms of service. All items are subject to stock availability. Prices listed are in KES and inclusive of applicable taxes unless stated otherwise. Delivery fees are non-refundable.

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